Last Updated: 10/29/2024

At Bridget Kimble, we aim to ensure your satisfaction with every purchase. If you are not fully satisfied, please review our Return and Refund Policy below to understand how we can assist you.

1. Eligibility for Returns

• Time Frame: Returns are accepted within 30 days of the purchase date.
• Condition: To be eligible for a return, items must be in original, unused condition and in the original packaging, with all tags and labels attached.
• Non-Returnable Items: Certain items, such as sale or clearance items, gift cards, and digital downloads, are final sale and cannot be returned.

2. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Email us at [insert email] with your order number and reason for the return.
2. Approval: Once your return request is approved, we will provide return shipping instructions.
3. Shipping: You are responsible for the cost of return shipping, except in cases where the item was damaged or incorrect.

3. Refunds

• Processing Time: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Refund Method: Approved refunds will be processed to your original payment method within 5-10 business days.
• Partial Refunds: In certain situations, partial refunds may be issued for items that show signs of use, are missing parts, or have other issues not due to our error.

4. Exchanges

We replace items only if they are defective or damaged. If you need an exchange for the same item, please email us at [insert email].

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of receipt with your order details and photos of the item. We will arrange for a replacement or refund, including any applicable shipping costs.

6. Contact Us

For questions about this Return and Refund Policy or to initiate a return, please contact us at:

• Email: BridgetKimbleLSC@gmail.com
• Address: [insert store address]